Extra 10% off for you first order at AG Eshop within 14 days from account creation (items in special offers excluded)
Points earned can be used to redeem AG products, AG eGift Card or other gifts at AG website. Attractive offers will be updated from time to time.
Basic membership has no time limit. When membership is upgraded to Silver or above tier, the duration of that membership tier is 12 months ("Membership Year") starting on the date of membership upgrade. If the eligible spending within the Membership Year cannot reach the designated amount to retain that member tier or upgrade to a higher tier, the membership of the member will be downgraded by one tier (starting a new Membership Year of 12 months) or return to the basic membership. All tiers of Member's accumulated eligible spending will be automatically reset to zero at the end of the Membership Year .
Example 1: Member A is a Gold member but not able to accumulate eligible spending within the membership year . Therefore, A's membership will be downgraded to Silver after the end date of the membership year and a new membership year of 12 months is started accordingly.
Example 2: Member B is a newly registered member and has accumulated the designated eligible spending to upgrade to Gold member in 3 months after registration. The membership of B will be upgraded to Gold tier on the Confirmation Date of Eligible Spending and start a new membership year of 12 month at the same time.
The end day of every month is the Points Settlement Date. All earned points are valid for 12 months from the month earning those points. All points earned in the same month (the first month) will be expired on the last day of the 12th month.
Example: 50 points are added to the member account on 6th April which are valid for 12 months, the expiry date of those 50 points will be 30th April of next year.
The Eligible Spending can be accumulated through purchasing AG products at AG Eshop or designated retailers in Hong Kong, details as follows:
Shop at AG Eshop: The total net amount of the orders placed with member login within 12 months from member registration or the start of a new membership year will be counted as eligible spending. In case of cancelled orders or product returns, the relevant eligible spending amount and points earned will be deducted.
Shop at Designated Retailers in Hong Kong: Eligible purchase receipts uploaded to a member account within 12 months from member registration or the start of a new membership year, the net amount of AG products shown on the receipts will be counted as eligible spending. In case of product returns or exchanges (after uploading the receipts), the relevant eligible spending amount and points earned will be deducted.
All brick-and-mortar stores of Watson's and Mannings in Hong Kong.
For the purchase of AG products at designated retailers, the purchase receipts are valid for 14 days from the date of purchase. The receipts have to be uploaded within the valid period.
Example: The purchase date on a receipt from a designated retailer is 30th Apr 2022 which has to be uploaded to the member's account by 14th May 2022.
Shop at AG Eshop: After registration as an AG Club member, the purchases of AG products within 12 months (or membership year) can be accumulated as eligible spending and are qualified to earn points. The relevant eligible spending amount and points will be added to the member's account in 5-10 working days after receiving the orders.
Shop at Designated Retailers: After purchase of AG products at designated retailers, upload the receipts through an AG Club member account registered at AG website. The relevant eligible spending amount and points will be added to the member's account in 5-10 working days after an eligible receipt is uploaded (the processing time varies from case to case).
The membership will be upgraded automatically while the eligible spending added to the member account reached the designated amount of a specific member tier.
Example 1: Member C makes a HK$1,500 purchase at AG Eshop on 12th May. Then the accumulated eligible spending becomes HK$12,000, the designated eligible spending amount of Gold member. That HK$1,500 eligible spending amount will be added to C's member account within 5-10 working days after receiving the order. C has received the order on 15th May. The HK$1,500 eligible spending amount is added to C's member account on 22nd May and the membership of C is upgraded to Gold on the same date.
Example 2: Member D makes a HK$800 purchase of AG products at a designated retailer on 6th Sep and the accumulated eligible spending in the membership year then becomes HK$20,000, the designated eligible spending amount of Platinum member. D uploads the purchase receipt to the member account on 10th Sep. The amount of HK$800 is added to the account on 18th Sep (5-10 working days after receipt upload) and the membership is upgraded to Platinum on the same day.
Yes, the validity of the points is also 12 months.
These Terms and Conditions of AG Club (these “Terms and Conditions”) govern the AG Club membership program. By joining and using the membership program, you agree to be bound by these Terms and Conditions.
AG Club is a loyalty program operated by Vital Care Hong Kong Limited (“VCHK”), a member of CK Life Sciences group, which provides a platform offering its members various benefits and services. A member of AG Club will be able to receive and/or redeem various benefits/services offered by or through AG Club subject to these Terms and Conditions and other terms and conditions which may be announced or notified to members from time to time by different means of communication.
Subject to clause 7 of these Terms and Conditions, Basic membership has no time limit. Silver, Gold and Platinum membership however is only valid for 12 months (“Membership Year”). All tiers of Member’s accumulated eligible spending will be automatically reset to zero without notice at the end of the Membership Year and no compensation will be made.
Effective Date: 25 Apr 2022